Ticket Sales at the Helsinki Music Centre

Ticket sales at the Helsinki Music Centre Box Office / Service Desk

The box office at the service desk is open from 1st of September 2011:

• from 9 a.m. to 6 p.m.. Monday to Friday,
• 9 a.m. to 5 p.m. on Saturdays
• closed on Sundays).

Performance tickets are sold at the box office starting one hour prior to its commencement, unless the event is sold out.

The address to the service desk is:
Mannerheimintie 13a B, FI-00100 Helsinki
Tel. +358 207070400, mailto: aulapalvelu@musiikkitalo.fi (Please note that bookings are not accepted at this phone number or email address.)

The Music Centre service desk houses Lippupiste and Lippupalvelu outlets and sells tickets to all national events that are for sale through Lippupiste or Lippupalvelu.
Please note that both Lippupiste and Lippupalvelu charge a booking or service fee per ticket.

At the Helsinki Music Centre box office you can:
• Collect your tickets booked by phone via the Lippupiste or Lippupalvelu ticketing systems (please take your booking reference number with you) or purchase tickets to any event ticketed through Lippupiste or Lippupalvelu;
• Buy your ticket using an Elämyslahjakortti gift card or other Lippupiste or Lippupalvelu gift vouchers or certificates, if the event organizer approves them as methods of payment;
• Return or exchange tickets to events that have been cancelled or rescheduled; and
• Find out about other interesting events.

Booking

The Helsinki Music Centre events calendar states the ticket sales channel for all events held at the Centre.

Lippupiste
www.lippu.fi
Tel. +358 600 900 900 (EUR 1.97 per min. + local network charge)

Open seven days a week 7 a.m. – 10 p.m.


Lippupalvelu
www.lippupalvelu.fi
Tel. +358 600 10 800 (EUR 1.96 per min. + local network charge) or +358 600 10 020 (EUR 6.79 per call + local network charge)
Open 8 a.m. – 9 p.m. on Mondays to Saturdays, 8 a.m. – 6 p.m. on Sundays and religious holidays

All organizers of orchestras, concerts, and events are free to choose ticket sales channels. For example, the Helsinki Philharmonic Orchestra, the Finnish Radio Symphony Orchestra, and the Sibelius Academy sell their tickets via Lippupiste (www.lippu.fi). Several other concert organizers use Lippupiste as well, but Lippupalvelu is also a popular channel for Helsinki Music Centre ticket sales.

Payment Methods

At the Music Centre box office, you can pay your tickets using a debit card, Visa Electron, or the most common international credit cards. Finnish culture vouchers are also accepted (Smartum, Superseteli, Tyky-Kuntoseteli, Virikeseteli, and Kulttuuripassi), if the event organizer approves them as methods of payment.
We regret that paid tickets cannot be refunded, redeemed, or exchanged for money.

Customers in Wheelchairs, Accessible Seating

All Music Centre halls have accessible seating facilities.
Please note that customers in wheelchairs are encouraged to mention the need for accessible seating when booking tickets.
Customers in wheelchairs may be eligible to a free companion ticket if they require a carer to accompany them. Please refer to the event organizer for their free ticket policy.

Season Tickets/Gift Vouchers

Both the Helsinki Philharmonic Orchestra and the Finnish Radio Symphony Orchestra sell season tickets for their autumn and spring seasons. HPO tickets for the 2012 spring season will be available at Lippupiste starting on 23 November 2011 and RSO tickets for the 2012 spring season at Lippupiste starting on 1 December 2011.
Unfortunately, we don't currently offer a specific Helsinki Music Centre season ticket or gift voucher that would entitle you to attend any event at the Helsinki Music Centre. However, Lippupiste and Lippupalvelu gift vouchers are available at the Music Centre box office/service desk.